If you’re experiencing any inconvenience with our service, we aim to resolve it promptly.
Our Customer Service Team is available to assist with your request. Your feedback is very important to us, and we gladly accept it as part of our continuous improvement strategy.
If you’ve decided to stop using our services, please contact our Customer Service Team via chat, email, or phone.
Want to take a break from gambling?
If you wish to close your account due to a gaming-related concern, we recommend considering a Time-Out to take a short break or Self-Exclusion if you want to stop playing for a longer period. Either way, please contact us as soon as possible so we can provide guidance and support.
If you prefer not to contact us and would like to set up Self - Exclusion yourself, you can do so by visiting the Responsible Gambling section and using the available tools.