Typically, we do not require any additional documents once the registration process is successfully completed.
Additional documents may be required at any time after registration.
Initial verification must be uploaded via the app/website while additional documentation can be sent via e-mail.
Our friendly customer service team can advise you if you are in doubt.
If you are requested to upload documents to complete the registration process, please follow the instructions on your screen after filling out the registration form. If you have previously started the registration process, you can continue by logging in using the credentials you used during the previous attempt to register.
Please make sure that if you are requested to upload an identification document, you will upload one of the following Government issued documents:
- Driver’s License
- Passport
- ID card
Please note that you must ensure that all four corners of the document are visible, the image should be clear and readable, and not edited by any digital or manual means. All provided documents must be valid.
Example of accepted documents:
ID card:
Driving license:
Passport: