Log in problems can occur for several reasons.
If you are unable to log in check the following possible issues:
Multiple Devices
If you use multiple devices, you should log out of all before attempting a new login.
Accurate Password
Are you using the correct password? – check that you haven’t incorrectly saved or failed to update your saved passwords following a password change.
Too Many Password Attempts
Entering your password incorrectly too many times will cause your account to be temporarily blocked – luckily our friendly customer service team can help here – just give them a quick call (+1 (877) 870-5758 ) or drop them an e-mail (support@northstarbets.com)
Incorrect Information During Password Reset
If you have entered incorrect information (Date of Birth or e-mail address) when resetting your password, this will also lock your account – again, our friendly customer service team can help– just give them a quick call or drop them an e-mail.