If you've deposited funds and they don't appear in your account balance, please don't worry – this can happen from time to time. In such cases, it's best to allow 24 hours for the deposit to be processed.
We recommend waiting 24 hours. If, after this period, your deposit still isn't visible, please email us proof of payment. Make sure to include the transaction reference number, along with the date and time of the transaction, and we'll assist you further.