I have trouble registering on the site

If you are experiencing problems registering, please trouble check the following:

Your internet connection
  • Must be strong and stable to ensure you enjoy the site to the fullest
  • Clearing your cache and cookies regularly will help keep your device and browser in optimum working order
VPN/Proxies
  • If you normally use a VPN/Proxy or other software or hardware that alters your perceived location, it must be switched off
  • Most business devices use these so check with your technical team if you are unsure
Multiple Accounts
  • Registering more than one account breaches the NorthStar Bets Terms & Conditions and can lead to sanctions or account closure
  • If you are not sure if you have previously registered an account, our Customer Service Team can help
Email Address
  • Each account must be registered with a unique email address
  • If you share an email with anyone and they have created a NorthStar Bets account with it, you will need a new email

If you have any problems, please contact our 24/7 Customer Service Team via email at support@northstarbets.com or phone at 1 (877) 870-5758. They will be happy to help.

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