General

General

• Who can register an account?
• How do I register an account?
• I have trouble registering on the site
• Where can I play from?
• How can I give feedback?

Account

Responsible Gaming

Sportsbook Questions

• What Sports Can I bet on?
• How can I change my Odds?
• How do I cancel/cash out my bet before the event is finished?
• I can’t Cash Out. Why?
• What happens to my bet if an event is cancelled or postponed?

Deposits

Bonuses

• How do I activate a bonus?
• What is a bonus?
• What is wagering?
• How can I receive a bonus?
• Why don’t I see my bonus?
• How long is my bonus active for?
• See all 7 articles

Withdrawals

• Available Payment methods for withdrawal
• What are the minimums/maximums for withdrawals?
• Are there any fees or charges for my transactions?
• What is the fastest way to withdraw funds?
• Why can’t I withdraw my funds?
• Why can’t I withdraw my bonus funds?
• See all 9 articles

Technical Help

• Basic troubleshooting
• Something Wrong or Missing on the site?
• What is the recommended browser for playing NorthStar Bets?
• Do I need to disable my VPN, Proxy or Remote Desktop Programs?
• What Is Geo Comply?
• Why do I need GeoComply?
• See all 12 articles